e-Governance, Visakhapatnam Municipal Corporation (INDIA)
Diagnóstico digital
Objetivos
Governments are the principal users and disseminators of information and the general perception is that they are not able to do a good job of its. Just as the survival of any business depend upon the material and mental satisfaction of its customers, survival of Governments is also hinged on the contentment of its citizens. The exploration of this interface ? the areas where government and citizens meet, is vital to our understanding of where and how technology should intervene to make this interface more transparent and less bothersome for both the partners. It is also essential to sensitise the citizens to the post technology use scenario so that they are equal to the required task.As it is known the information is government?s biggest equity and it is essential that it used for public good. Quick access to this information is possible by placing it in the public domain. Once governments decide to do this, market forces would ensure private operators getting into the act. They would start filling in infrastructure and other gaps, all at no cost to the Government by adopting public private partnership. By providing information through various channels the information dissemination can be reduced and the E-Governance is to be planned in such a way that the Governance is a citizen centric one.
Plan de acción / Actividades
Access to Public Documents: Various Government orders, Schemes, Programmes, Annual Budgets, Gazette Notifications, Legislation materials like Ordinances, Bills, Examination, quick and accurate from the government. Authentication Statements: This would include the areas where the citizens need the certificates of authentication from competent authorities in government like the copy of land records, registration of sale and property deeds, birth/death Certificates, and various other permissions required under various acts of the sorting calculating and reading through a huge database is best done by a machine and should be done so. Online Payments: Payment of taxes, duties, rents, rates etc. including the payment of user charges while using the facilities offered by Government Departments. Payment of electricity, telephone, water charges, road and irrigation cess would come under this. Filling of Statutory Returns: The citizens are required to file returns under various statutes of Central and State Governments ranging from the obligations under Excise, Custom, Income and Sales Tax Acts of declarations and affidavits in courts. Complaints, Grievances and suggestions: Filing, Redress and follow up of complaints pertaining to the facilities offered by Government. The described services are being offered through: Utility Driven Website, Citizen Service Centres, Services through banks, Proposal for extension of a new set of services to the existing 23 No. of Services.
Indicadores Monitorizados
Recursos y presupuesto
$ 40,000 has been allotted for IT initiatives for 2004-2005
Financiación
Visakhapatnam Municipal Corporation
Desarrollo
Visakhapatnam Municipal Corporation
Colectivo
Fecha de inicio
01/01/2001
Fecha de fin
01/01/2020
Información adicional
Sri Kanth, Commissioner, Municipal Corporation, Visakhapatnam, E-mail: srikanth_commissioner@yahoo.com